GroupLink

Welcome to the official YouTube channel of GroupLink Corporation and everything HelpDesk®.

Enterprise Self-Service by GroupLink (Team Learning = Real Intelligence)
Enterprise Self-Service by GroupLink (Team Learning = Real Intelligence)
everything HelpDesk Scheduled Reports
everything HelpDesk Scheduled Reports
everything HelpDesk Multiple Departments Service Desk
everything HelpDesk Multiple Departments Service Desk
everything HelpDesk Automated Ticket Templates
everything HelpDesk Automated Ticket Templates
everything HelpDesk Automatically Prioritize and Track Tickets​
everything HelpDesk Automatically Prioritize and Track Tickets​
GroupLink everything HelpDesk: Interruptions
GroupLink everything HelpDesk: Interruptions
GroupLink everything HelpDesk®
GroupLink everything HelpDesk®
Software License Expiration Report - 12.0.7
Software License Expiration Report - 12.0.7
System Message and Ticket Search Change - 12.0.7
System Message and Ticket Search Change - 12.0.7
Anonymous Submission for SSP - 12.0.7
Anonymous Submission for SSP - 12.0.7
Auto Assignments
Auto Assignments
Multiple Departments
Multiple Departments
Recurring Tickets - Ticket Templates
Recurring Tickets - Ticket Templates
Custom Ticket View - Custom Fields
Custom Ticket View - Custom Fields
Quick Tickets - Ticket Templates
Quick Tickets - Ticket Templates
Internationalization & Localization
Internationalization & Localization
Workflow - Ticket Templates
Workflow - Ticket Templates
Asset Setup - video 1
Asset Setup - video 1
Asset Import/Add - Video 2
Asset Import/Add - Video 2
Reports
Reports
Filters
Filters
Knowledgebase Articles
Knowledgebase Articles
Self-Service Portal
Self-Service Portal
Dashboards
Dashboards
SLA Setup
SLA Setup
Mass Ticket Update
Mass Ticket Update
Helpdesk Surveys
Helpdesk Surveys
Self Service Portal - 12.0.1
Self Service Portal - 12.0.1
Contact Search - 12.0.3
Contact Search - 12.0.3
KB Tags - 12.0.2
KB Tags - 12.0.2