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Workflow Concepts

Cisco UCCXcontact center specialistscall centerscontact centers

Workflow Concepts Contact Center Specialists with a focus on Webex Contact Center, Webex Connect, Cisco UCCX Application and leveraging the enhancements AI that help simplify customer and agent interactions. We specialize in engineering and implementing advanced solutions for all size contact centers.

[email protected]

AI Virtual Agent Language Switching
AI Virtual Agent Language Switching
Driver Access Line Demo
Driver Access Line Demo
WFC Integrated Dialer for WxCC
WFC Integrated Dialer for WxCC
Cable Bahamas WhatsApp
Cable Bahamas WhatsApp
Webex Contact Center Pick System New Widget
Webex Contact Center Pick System New Widget
Workflow Concepts Process
Workflow Concepts Process
WxCC Supervisor Desktop
WxCC Supervisor Desktop
WxCC Agent Desktop
WxCC Agent Desktop
WxCC Agent Voice & Email Omnichannel
WxCC Agent Voice & Email Omnichannel
WxCC Analyzer Reporting Engine
WxCC Analyzer Reporting Engine
WxCC Automated Workflow Engine
WxCC Automated Workflow Engine
WxCC Screen Pop 3rd Party App
WxCC Screen Pop 3rd Party App
WxCC Flow Designer
WxCC Flow Designer
WxCC Supervisor Desktop 1 Min Demo
WxCC Supervisor Desktop 1 Min Demo
WFC Custom Outbound Dialer
WFC Custom Outbound Dialer
OmniXpress with Finesse
OmniXpress with Finesse
RTG Teams WFC
RTG Teams WFC
SMS Escalation to Video
SMS Escalation to Video
Storm surge Portland Pier
Storm surge Portland Pier
Webex Contact Center Chasing Reports RockinDebug
Webex Contact Center Chasing Reports RockinDebug
CIsco Finesse Wrap Code Video
CIsco Finesse Wrap Code Video
Intro To Workflow Concepts
Intro To Workflow Concepts
Webex CC Mid Call Monitoring
Webex CC Mid Call Monitoring
WFC UCCX Custom Outbound Dialer 2021
WFC UCCX Custom Outbound Dialer 2021
WFC UCCX Virtual Agent with Google AI
WFC UCCX Virtual Agent with Google AI
WFC Cisco Webex Contact Center WxCC Agent Email
WFC Cisco Webex Contact Center WxCC Agent Email
WFC Cisco Webex Contact Center WxCC Virtual Voice Agent
WFC Cisco Webex Contact Center WxCC Virtual Voice Agent
WFC Cisco Webex Contact Center WxCC Mon Rec Overview
WFC Cisco Webex Contact Center WxCC Mon Rec Overview
WFC Cisco Webex WxCC Supervisor Reporting and Dashboard Overview
WFC Cisco Webex WxCC Supervisor Reporting and Dashboard Overview
WFC Cisco Webex Contact Center WxCC Flow Designer
WFC Cisco Webex Contact Center WxCC Flow Designer
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