Prof. Dr. Marcelo Machado Fernandes

Marcelo is an enthusiastic global expert in operational excellence and a learning strategy innovator. He has developed a unique teaching style (virtual, in-person and blended) to present Lean Six Sigma concepts using gamification and other active learning methodologies.
In his 20+ years of experience he has designed and deployed global continuous improvement strategies/programs in different companies, reaching significant positive results like 20x ROI and zero defect for critical processes. He is one of the few (less than 130 in the world) ASQ Certified Master Black Belts and the main author of the cover story of "Quality Progress" journal (Feb 2019). He holds a PhD and a Master's Degree in Industrial Engineering with research focused in Operational Excellence - Lean Six Sigma. He has trained more than 70,000 people from more than 100 different countries and mentored/coached more than 500 improvement projects (industry and service).