Energy and Water Ombudsman (Victoria) (EWOV)

EWOV resolves disputes between Victorians and their energy and water companies. We are free, fair and impartial.

EWOV - Forward Thinking
EWOV - Forward Thinking
Diversity at EWOV
Diversity at EWOV
The strengths of the people at EWOV
The strengths of the people at EWOV
What is EWOV?
What is EWOV?
Benefits of working at EWOV
Benefits of working at EWOV
EWOV A Success Story
EWOV A Success Story
Wellbeing at EWOV
Wellbeing at EWOV
Why EWOV is a great place to work
Why EWOV is a great place to work
Tapping into rights and responsibilities
Tapping into rights and responsibilities
Disconnection and restriction
Disconnection and restriction
Need help paying water bills?
Need help paying water bills?
Energy and water payment plans
Energy and water payment plans
Living in an embedded network: apartments
Living in an embedded network: apartments
Need help paying energy bills?
Need help paying energy bills?
2018 EWOV Affordability Insights
2018 EWOV Affordability Insights
2018 EWOV Marketing Insights
2018 EWOV Marketing Insights
2018 EWOV Annual Report Summary
2018 EWOV Annual Report Summary
Disconnection and Restriction
Disconnection and Restriction
EWOV 2017 Annual Report summary
EWOV 2017 Annual Report summary
The EWOV process
The EWOV process
EWOV Annual Report 2016 summary
EWOV Annual Report 2016 summary
Reading your bill
Reading your bill
Debt collection
Debt collection
How to resolve your complaint
How to resolve your complaint
Moving in and out
Moving in and out
Payment difficulties
Payment difficulties
Reading your meter
Reading your meter
What is EWOV?
What is EWOV?
Solar
Solar