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Knowledge Trains
Free IT Training
Lab 3 Error Log Analysis
Lab 2 1 Working with GenAI to Solve Complex errors
Lab 2 Transform Vague Tickets
The Outcome of Our Lab in Real Life
Lab 1 Using ChatGPT & Perplexity for Ticket Categorization
Lab 1 1 Using ChatGPT & Perplexity for Solving errors
Core AI Tools for IT Support
The IT Support AI Toolkit
Ready to Build Your AI Toolkit
Talking About AI Confidently
Real World Success Stories
Why Generative AI for IT Support Professionals
Understanding Generative AI
Generative AI for IT Support Professionals
LAB 2 Root Cause Pattern Detection with AI
LAB 1 AI Powered Log Analysis
Advanced AI Troubleshooting
What's Next Advanced AI Troubleshooting
Lab 4 Tips and Tricks for Success
Lab 5 Communicate with Frustrated User
AI for Communication & Customer Experience
working Remotely
OSI Models
IT Fundamentals Day 1
IT Fundamentals: Basics on Computer Day 2
IT Fundamentals: Basics on Computer Day 1
Understanding Cloud Computing, Office 365, and Azure
Iceland Waterfall Adventure
Understanding Encryption A Beginner's
Day 7# Installing Office Apps and Configuring Outlook Part 2