Novel Minds Podcast - Checking In by Stephen J Cloobeck

What if hospitality wasn’t just for hotels and resorts but a philosophy that could transform businesses, relationships, and even society? In this episode of Novel Minds, we explore Stephen J. Cloobeck’s Checking In, a unique take on how the principles of hospitality—like the power of “Yes,” continuous improvement, and prioritizing reputation—can revolutionize the way we think about leadership and success.

Cloobeck’s experiences, from leading Diamond Resorts International to redefining service culture, are filled with practical lessons and inspiring stories. We’ll uncover the five pillars of hospitality and how applying them can make every industry—yes, even yours—better.

Whether you’re in business, education, or healthcare, this book will leave you rethinking how you connect with others and the impact of doing well by doing good.

You can get this book on Amazon here : https://amzn.to/3Ve185H

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