Скачать или смотреть Human-Centered Transformation

Most change programs fail long before they begin, because leaders mistake alignment for understanding.

In this final episode of the series with Nitin Paranjpe, he offers a powerful, deeply human lens on transformation. He breaks down why leaders overestimate business logic, underestimate human motivation, and often miss the behavioural rewiring required to make change real.
Through the story of Bob Chapman’s “true care” model, Nitin reveals how organisations can redesign structures to protect people and deliver long-term performance.

What’s Inside:
Why transformation fails even with perfect plans
How a single narrative reaches only 20% of people
The business case vs the people case
When behavioural alignment matters more than structural design
The Business Excellence Staffing Model, a system that prevents layoffs
What caring leadership looks like in practice

Transformation isn’t about getting people to follow a plan, it’s about earning their belief.

Watch or listen to all episodes on YouTube, Spotify or Apple podcasts.