Скачать или смотреть Change Management Tips

Looking for change management tips? I talk to an expert about change management models, change management process, the role of leadership, and what to do about resistance. Her favourite model is ADKAR and she walks us through each step of that model.

Cyndi Manuel is a Director of Change Management and she really helps make sense of a vague process. Here's a detailed breakdown of the discussion:
0:00 Intro
1:22 Summary of change management models
3:35 Going through the steps of ADKAR
4:13 A - Awareness
5:09 D - Desire
6:43 K - Knowledge
7:50 A - Awareness
8:33 R - Reinforcement
9:47 Elements of a change management PLAN
12:19 What to do about resistance
14:17 Early adopters, laggards... how many of each?
15:23 What organizations overlook most often
17:22 When is change management done?

Prosci: https://www.prosci.com/
Kotter: https://www.kotterinc.com/8-steps-pro...