Скачать или смотреть Very often companies use the freemium pricing model or provide their customers with trial versions

Very often companies use the freemium pricing model or provide their customers with trial versions of their SaaS.

The quicker users understand how the product works, the quicker they can decide whether to upgrade and start paying for the service.

Therefore, it’s very important to design a simple and unobtrusive onboarding process from the very first stages of users’ interaction with the cloud service.

You also can’t ignore… User roles and permissions system

When users bought on-premise software, they usually worked with it on one computer. Now that everything is web-based, apps allow you to do everything online, manage the whole team inside the app, with different people having different permissions.

If you’ve ever used Slack, you probably know what I mean. The account was paid from one computer but was used by dozens if not hundreds of people. Each person had their own private space, participated in some group chats, and had no access to others.