Ryan Hollenbeck: Optimizing Customer Engagement with AI and Self-Service

Описание к видео Ryan Hollenbeck: Optimizing Customer Engagement with AI and Self-Service

[This video was originally recorded in 2018, and the information and roles of individuals featured may no longer be representative of current circumstances or affiliations.]

In this interview, our host, Kevin Benedict, is in talks with Ryan Hollenbeck, SVP of Global Marketing at Verint. Ryan highlights the growing role of automation and AI in driving data-driven decision-making and enabling hyper-personalized customer experiences. He also discusses the evolving use of influencers and industry thought leaders to create more actionable and accessible insights for modern audiences.

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