Скачать или смотреть 8/25 Ask the Expert: What's new in Orlando for Knowledge Management

Join us to learn how you can leverage knowledge capabilities in Agent Workspace like article authoring, translation, version compare and more. We will present an exciting new feature which helps you detect knowledge gaps using machine learning.

We will also show you how to schedule your knowledge articles, and walk you through enhancements in knowledge security, notifications, and feedback.

https://community.servicenow.com/comm...

Featured Experts:

Lokenath Chakraborty (Senior Product Manager) is responsible for ideation, definition, and execution of ServiceNow's Knowledge Management product. He has managed several Enterprise cloud products and analytics/intelligence platforms in CRM/ERP domain.

Kathryn Randazzo (Senior Outbound Product Manager) covering Knowledge, Communities, and Service Portal. Kathryn is responsible for overall go to market, and adoption of ServiceNow customer experience technologies both internally and across ServiceNow customers and partners.


Find more events coming on this community link.
https://community.servicenow.com/comm...