Скачать или смотреть [November Workshop Replay] How to Design & Optimize your Onboarding Plan

In this Arrows live workshop Shareil and Stuart walk through how to think about designing your customer onboarding plan from journey mapping to optimization.

00:00 – Intro (why should you care about onboarding?)
03:48 – Discovery and aligning on customer outcomes
10:09 – Mapping your onboarding process
14:25 – Optimizing your plan to drive action
29:20 – Communicating the plan to customers
35:10 – Measuring & reporting on plan performance

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🤓 Check out more onboarding content from Arrows
Happy Customers Newsletter: https://arrows.to/newsletter
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