Dealing with surprise - Case Management using BPMN - (CamundaCon 2019)

Camunda Platform 8, our cloud-native solution for process orchestration, launched in April 2022. Images and supporting documentation in this video may reflect an earlier version of our cloud and software solutions.

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Speaker:
Jan Galinski
Senior Consultant
Holisticon AG

Real life doesn't follow strict plans (aka strongly structured business processes), it is full of change and driven by events. Case Management with CMMN would have been a solution, but the standard never really took off and tool support is lacking. In this presentation we will investigate patterns of weakly structured processes and learn how our well known BPMN can be used to handle surprises.


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Camunda is the leader in process orchestration software. Our software helps orchestrate complex business processes that span people, systems, and devices. With Camunda, business users collaborate with developers to model and automate end-to-end processes using BPMN-powered flowcharts that run with the speed, scale, and resiliency required to compete in today’s digital-first world. Hundreds of enterprises such as Atlassian, ING, and Vodafone design, automate, and improve mission-critical business processes with Camunda to drive digital transformation.