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How to fix Account location stuck and chat still restricted in Roblox

Are you struggling with your Roblox account location being stuck or finding your chat still restricted even after updating your settings? This comprehensive guide shows you how to fix Roblox account location issues, resolve restricted chat settings, and get your account functioning properly again. Whether you are facing a greyed-out location toggle, "Settings are currently locked," or Roblox chat not working despite being over 13, we walk you through troubleshooting steps, including verifying your age, checking parental controls, clearing browser cache, and using a VPN to reset regional locks. This step-by-step solution helps you fix location and chat problems for mobile and PC, recover full social features, and prevent Roblox account restrictions in the future.

In This Video We Will See How to Fix Account location stuck and chat still restricted in Roblox

Here Are The Steps to Fix Account location stuck and chat still restricted in Roblox

Method 1: Change Location and Privacy Settings

1. Log into your Roblox account.
2. Click on the Gear Icon and select Settings.
3. Go to the Account Info tab.
4. Locate the Personal section and find the Location dropdown.
5. If it is stuck, try changing it while using a VPN set to your actual country.
6. Navigate to the Privacy tab.
7. Ensure "Who can chat with me" is set to Everyone or Friends.
8. Done!

Method 2: Check Parental Controls and Age Verification

1. Go to Roblox Settings.
2. Click on Parental Controls.
3. Ensure the "Parental PIN" is disabled or you have the code to unlock settings.
4. Check if "Allowed Experiences" is set to 13+ or All Ages.
5. Go to Account Info and ensure your Birthday is correct.
6. If you are over 13, complete the "Verify My Age" process with a valid ID.
7. Restart your Roblox app or refresh your browser.
8. Done!

Method 3: Clear Browser and App Cache

1. Close Roblox completely.
2. If on Chrome/Edge: Press Ctrl + Shift + Delete.
3. Select "Cookies and other site data" and "Cached images and files."
4. Click Clear Data.
5. If on Mobile: Go to Phone Settings, select Apps, find Roblox, and tap Clear Cache.
6. Re-log into your account.
7. Done!

Method 4: Contact Roblox Support for Regional Lock

1. Open your browser and search "Roblox Support."
2. Fill in your contact information.
3. Under "Type of help category," select "Account Settings."
4. Under the sub-category, select "Privacy Settings."
5. Describe that your account location is stuck and chat is restricted despite being the correct age.
6. Submit the form and wait for a response via email.
7. Done!

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