Скачать или смотреть Sundial Boutique Hotel - Covid-19 Health & Safety Protocol

To ensure our guests book and stay with us with absolute confidence, we have launched a new cleaning regime as set out by the British Columbia Hotel Association. This program focuses on elevating our existing high standards of hygiene and cleanliness procedures.

Starting with our public spaces and high-traffic areas and to reduce personal interaction, we have installed a plexiglass shield at our front desk, placed social distancing markers in our lobby as well as, a maximum number of people in our lobby, elevators and introduced a sanitary, a touchless arrival and departure experience. We have increased the frequency of sanitizing and disinfecting surfaces and all high-traffic areas using recommended cleaning products. As an extra safety measure following each check-out, our guest rooms are quarantined in-between guests stays and cleaning.

We continue to provide a healthy and safe work environment for all of our hotel team members through enhanced training of our health and safety procedures and providing them with personal protective equipment so they can continue to feel safe while taking care of our guests.
Please see below, a list of precautions we are taking at our hotel:​
Public spaces are frequently sanitized throughout the day, paying extra attention to high touch areas. Visible checklists are displayed in the lobby for your peace of mind.

We have implemented a touch-free arrival and departure experience.
The hotel lobby doors are locked 24 hours per day and only accessible by our guests and staff.
No person will enter a suite after a guest departs until the quarantine period has passed.
In addition to our existing high cleaning standards, staff pay close attention to disinfecting high traffic tough areas throughout guest suites.
All linens and towels in suites are replaced after each guest's departure.
All high touch items and stationery have been removed from guest suites.
All pieces of kitchen cutlery, utensils, glassware, dishware, and bake ware are run through a dishwasher cycle after each departure.
All of our team members have training in hygiene best practices as well as receive daily temperature checks before entering the hotel. As well as, provided with PPE equipment while performing cleaning duties.

Please note, to ensure the safety of our guests and team members alike, we will not be offering daily housekeeping service, in-room requests or valet service until further notice. We are more than happy to deliver fresh linens and amenities to guest suites upon request.

Due to social distancing guidelines, our rooftop hot tub is bookable by request to ensure one party at a time. Please contact our guest services team for enquirers about booking the roof top hot tub or a luxurious private hot tub suite!

Videography: Patrick Slater

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