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What is Online Reputation Management

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Hi! My name is Fatima Yanbaeva and in this video we will talk about ORM – online reputation management.
What is Online Reputation Management or what is ORM? This term might be new for you, but it doesn`t mean that you don`t have a reputation.
It is very easy to damage a reputation online today. Your past customers, employees or competitors can use social media, YouTube or review sites to leave negative reviews about you or your company. That is why it is very important to have a reputation management strategy and work on your reputation.
There are a lot of reputation management tools that allow you to search for mentions on the Internet, work on them and even reply the negative reviews from the top of Google with the positive ones.
If you don`t have a special department in your company managing your reputation, you can appeal to special companies like us. We provide review management and online reputation management services.
Thank you for watching this video! Don`t forget to subscribe to our channel to learn more about SERM, digital marketing, reputation marketing and also to receive online reputation management tutorial and a reputation management software.

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