Скачать или смотреть Video presentation about a glamorous cafe

1. Chong Le Yi 55712
2. Sebastiane Lo Sim Ling 57791
3. Kho Chin Boon 56304
4. Teo Mei Yin 58129
5. Jong Sing Hui 56235


The cafe consists of several problems such as no rest day and fixed position for the workers as well as the relationship between the workers and managers are too close.

After we have study the theory of organizational behavior, we suggest some ways for the owner of the cafe to increase the competitive advantage in F&B line. For example, we recommend the manager to motivate the workers and design a reward system for the well-performed workers. We also suggest the manager and the employees to master emotional intelligence in the workplace.