Charting Your Path: Exploring Service Design Career Pathways by the HCD UAE Meetup

In this talk, Daniel will guide you through the diverse career paths available in the field of service design. Drawing from his own experiences and insights, He'll explore the unique opportunities within in-house roles, agencies, and freelance careers. We’ll delve into the pros and cons of each pathway, highlighting the skills and mindset needed to thrive in these environments.

Whether you're a designer early in your journey or looking to pivot your career, this session will provide practical advice on navigating the challenges and rewards of service design. We’ll discuss how to align your personal goals with your professional growth and tackle some of the industry's toughest questions:

Should you prioritise stability or variety?
How do you balance creativity with business impact?
What kind of environment will help you grow into the designer you aspire to be?

You’ll leave this talk with a clearer understanding of how to craft a career that fits your ambitions and the tools to navigate the evolving landscape of service design.

About Daniel

Daniel Tuitt is an Accredited Service Designer and master trainer with the Global Service Design Network, bringing over 12 years of expertise in innovation strategy, business, and service design. Currently heading up service design capacity at Riyadh Air, Daniel leverages his portfolio career to help international organizations, startups, and social impact ventures navigate complex challenges and create new value.
He has collaborated with leading brands like Nike, Lloyds Bank, Ministry of Justice, Samsung, BT, Lego, and Vodafone, identifying barriers to growth and uncovering opportunities through emerging technologies, business models, systems thinking, and co-innovation. Passionate about building communities and empowering underrepresented startups, Daniel is dedicated to designing impactful solutions that transform industries and lives globally.