Скачать или смотреть How 2,000+ medical staff verify donor eligibility in seconds

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At CSL, where every drop of plasma can mean the difference between life and death, efficiency and accuracy are non-negotiable. But with over 300 plasma centers and thousands of SOPs, medical staff faced a tedious, manual decisioning process—slowing down donor eligibility checks and risking compliance.

Enter PMQS: a conversational agent co-created with UiPath that helps clinicians find accurate, regulatory-approved guidance in seconds. With over 2,000 users across U.S. plasma centers and a sustained accuracy rate above 95%, CSL is redefining how automation powers patient outcomes—and making it feel intuitive every step of the way.

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