Скачать или смотреть Maximizing Patient Referrals: Strategies for Success

Summary

In this conversation, Mark Thackeray discusses the importance of creating a referral culture within orthodontic practices. He introduces the concept of a referral map, which outlines various opportunities to ask for patient referrals throughout the patient experience. The discussion covers strategies for enhancing the patient experience on websites, during interactions, and in-office environments, as well as leveraging digital communication and celebrating patient successes to encourage referrals.

Takeaways

Every orthodontic practice says they love referrals.
It's like planting one seed and wondering why your garden isn't full.
We ask our patients to help refer.
The more touch points you get, the more seeds you plant.
Make it a big deal, celebrate the big reveal!
We love helping family and friends too.
You want to keep in touch with them.
These are just some ideas that I know can help.
It's about creating a culture of referrals.
Download the referral map to get started!

We ask our patients to help refer.

Chapters

00:00 Introduction to Referral Strategies
03:40 Enhancing Patient Experience through Referrals
06:32 Incorporating Referrals in Scheduling and Communication
09:24 Utilizing In-Office Signage and Conversations
12:47 Leveraging Digital Communication for Referrals
15:39 Celebrating Patient Transformations and Big Reveals
18:28 Building a Referral Culture in Your Practice