Room Service Sequence

Disclaimer: Due to a lack of supplies as a result of the epidemic, some of the items we used were improvised. We are not yet at the professional level, thus the performance you will see in the video is not faultless. Furthermore, we are only learning through an online class, which is a disadvantage compared to face-to-face learning, where we can fully absorb and practice new abilities. Hopefully, the pandemic will end eventually, and we will be able to return to our normal learning style of gaining new knowledge and insight that we can apply in our future careers.

Furthermore, for those who are asking for the script, here is it:

Room Service Script
Room Service Department (Telephone Conversation)
After 3 telephone rings
RSD: Goodmorning, Room Service Department, Jan Naomi Mendez speaking. How may I help you?
Guest: Hello, I would like to order breakfast
RSD: Would you tell me your room number and name please?
Guest: My name is Carlos Miguel Dayrit, I’m in room 607
RSD: I see. What would you like to order Sir Carlos?
Guest: I would like to have a set of continental breakfast
RSD: Alright Sir, would you like to have a coffee or tea?
Guest: No thanks, do you have any fresh juice?
RSD: Yes, we do. We have orange juice, apple juice, watermelon juice and pineapple juice
Guest: I would like to have one orange juice
RSD: Would you like to add a set of tropical fruit, Sir?
Guest: What kind of fruit do you have?
RSD: It’s a set of Papaya, Banana and and Mango
Guest: Okay, I want a set of tropical fruit please
RSD: Okay Sir, will there be anything else?
Guest: No thanks, that’s all.
RSD: May I repeat your order, you ordered a set of continental breakfast, one orange juice and a set of tropical fruit. Is that right Sir?
Guest: Yes
RSD: What time would you like to be served?
Guest: Around 8:00 AM please
RSD: Certainly Mr. Dayrit, your order will be served around 8:00 o’clock. Thank you for using room service facilities. I hope you enjoy your meal. Have a nice day
Guest: Okay Thankyou

(In the Kitchen)
Prepare the Food

Server: Good morning Ma’am, this is order for room 607, for Mr. Carlos Miguel Dayrit. Continental breakfast, one set of tropical fruit and one orange juice
Checker: Okay

(Delivering of food)
knock 3 times
Server: Room service! Room service! Room service
: Good morning Sir, room service for 607, for Mr. Carlos Miguel Dayrit
Guest: Yes please come in
Server: This is your breakfast Sir, one set of continental breakfast, one set of tropical fruits and one orange juice. Where should I put your breakfast Sir?
Guest: Just leave it there
Server: Is there anything you want Sir?
Guest: No thanks
Server: Okay Sir, could you please sign the bill? This is your bill and here’s where you need to put your signature. Please check your bill first before proceeding to the signing.
Guest: guest will read the bill and sign after
Server: Alright Sir, I’ll be back in one hour or you can call the room service to get your tray. You can also just leave the tray outside the door. Please enjoy your breakfast. Thank you
Guest: Okay







(After one hour)
Server: Room service! Room service! Room service
: Excuse me Sir, may I clean your plate?
Guest: Yes please
Server: How’s the food Sir?
Guest: It’s good especially the toast
Server: That’s good to hear Sir. Is there anything I can help?
Guest: No thank you
Server: Alright Sir, thank you have a nice day