CNA Practice Test for Communication 2024 (20 Questions with Explained Answers)

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Good communication skills are essential for providing excellent patient care. As a CNA, you are often the link between your clients and the other team members. Because you provide direct care to patients, you can learn and understand their communication styles. This is important in building relationships with your patients, which is one of the benefits of being a CNA. You can also use your communication skills when you interact with co-workers, creating a bond that will make your work more enjoyable and productive. The questions in this Communication and Interpersonal Skills practice test deal with the following topics:
Helping a new resident feel comfortable
Understanding nonverbal communication
Supporting patients who are grieving
How to ask open-ended questions
Understanding body language
Components of communication