Polite & Professional English: How to soften your language

Effective communication is not only about words and sentences; to get along with people from different cultures, you also need to know how to speak without being rude or making people angry. In this class, we will go over ways to soften your expressions in English. For example, instead of telling someone, “You’re wrong,” you can say, “I’m not sure that’s entirely accurate.” We will cover different strategies for softening your language, including using modal verbs, avoiding one-word answers, and more. Take the quiz on this lesson at https://www.engvid.com/polite-profess...

Keep improving your professional English with these lessons!
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In this lesson:
0:00 Introduction
1:52 Turn a statement into an opinion
2:50 Modal verbs
3:27 Negative questions
4:38 Polite expressions
9:22 Polite ways to say no
11:08 "But"