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AI and Payments: Is There a Case?

In the rapidly evolving landscape of financial technology, artificial intelligence (AI) is emerging as a transformative force. This breakout session will explore the potential of AI in the payments industry, examining whether there is a compelling case for its widespread adoption. industry experts will delve into ways AI can enhance payment processing, improve fraud detection, and personalize customer experiences, with real-world applications, from AI-driven chatbots providing customer support to machine learning algorithms optimizing transaction speeds and security. Attendees will gain insights into the latest AI technologies, understand the challenges and opportunities they present, and learn how to leverage AI to stay ahead in the competitive payments market. Whether you're a seasoned professional or new to the field, this session will provide valuable perspectives on the future of payments.

Moderator
Jennifer Lucas
Head of Payments for Financial Services
EY

Panelists
Karen Brown
Director, Global Payments Solutions
CGI

Siva Hoskeri
Engineering Leader for Payments Platform and Treasury Services Channels
BNY

Kalpana Sundar
Senior Director, Product Management, Payments Platform
PayPal