Скачать или смотреть Prepaid Meter Credit Concerns: PURC Orders ECG Probe — “Consumer Must Be Protected”

#PrepaidMeter #PURC #ECG #ConsumerProtection #GhanaNews

Growing complaints over fast depletion of prepaid electricity credit have triggered action from the Public Utilities Regulatory Commission (PURC). The Commission has directed the Electricity Company of Ghana (ECG) to probe the issue and submit a detailed report.

Acting Executive Secretary of PURC, Dr. Shafic Suleman, says the Commission will also conduct its own investigation, stressing that the consumer must be protected. He indicated that ECG is expected to provide a much clearer justification regarding the concerns raised by customers.

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