Human Beyond Resources | Kunal Shah, Founder & CEO, CRED | Ep 04

In this episode of #HumanBeyondResources Kunal Shah, Founder & CEO, CRED in his unfiltered, inimitable style talks about how the company’s employees make memes on him, starting four-day work weeks, providing unlimited leaves and advance salaries to all employees. He also speaks about how the Bengaluru startup assured its employees of no job cuts, and about hiring more than half of its staff through the pandemic, among several other things.

0:00 Introduction
0:05 Hiring strategy
1:11 Prefer people with dual personas
3:00 Unlimited leaves, advance salaries for all employees
6:28 Monthly gifts to employees
7:10 Hired more than half of the staff strength in the pandemic
7:47 Balancing growth and employee well-being (nobody will get fired)
10:45 Personal financial struggles and empathetic leadership
12:20 Financial security
13:45 Dropping out of MBA
14:45 Do degrees matter at CRED?
15:45 How can leaders equip themselves for crises
18:35 Remote working and productivity
21:20 Burnout and how to tackle
22:28 Four-day work weeks a new trend?
23:54 Building trust in a remote work environment
24:56 Allowing banter and trolling of leaders
27:34 Kunal on social media
29:20 Flexible, hybrid model of working
31:06 Remote working and India’s small-town economy
32:08 Importance of offline touchpoints
33:34 Memes on internal jokes at CRED
35:31 Economic recovery
36:36 COVID third wave
37:21 Pent up demand
38:00 Balancing personal anxieties and those of the team