Скачать или смотреть Solving Problems in the GRAY AREAS of Projects

We often encounter tricky problems in our projects. And what can make them difficult is that the issues involved are not simply black and white; good or bad. Sometimes they are a little murky: shades of gray.

'Managing in the Gray', by Joseph Badaracco
https://geni.us/CYuE

'When you face a gray area problem, you should work through it as a [project] manager and resolve it as a human being.'

Badaracco's Five Questions
Here are the five questions the author recommends you ask:
1. What are the net, net consequences?
This question takes a utilitarian point of view. It compels you to look forward to all the outcomes from your possible choice.
2. What are my core obligations?
This one is about duty and accountability. It asks us to respect good governance.
3. What will work in the world as it is?
Here, we need to be pragmatic. It's as much about realpolitik as it is about practicality.
4. Who are we?
We also need to consider our values and ethical choices.
5. What can I live with?
I think of this as a negotiator's bottom line. But it also recognizes the impact of your conscience. Is it a decision you'll regret?

These five questions can be a big help in the messy project problems we inhabit.


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⏱ Chapter Markers...

00:00 - Tricky problems can get murky
00:24 - Our problems can get harder still…
00:51 - Managing in the Gray by Joseph L Badaracco
01:06 - Badaracco’s best piece of advice
01:31 - Question No. 1
01:56 - Question No. 2
02:16 - Question No. 3
02:49 - Question No. 4
03:13 - Question No. 5
03:34 - The core of this message

#GrayAreas #ProjectManagement #MikeClayton