Скачать или смотреть Netgear Meural Canvas II - Gesture Sensor Issues

The gist is, the only way to fix this problem is to disassemble the device and physically unplug the gesture sensors. If anyone wants to take this route, an FCC teardown can be found by googling "Meural Canvas FCC teardown"

Context:
I purchased 2 Meural Canvas II devices directly from Netgear. Both arrived with faulty gesture sensors causing menus to randomly appear - apparently an ongoing issue as I've found other people referencing this issue on their forum and on reddit.

The primary issue here is that Netgear does not provide an option to turn off gesture controls! The only way to do so is by contacting support and having one of their engineers send a custom firmware to the device that disables them. I've received no verification that the sensors will remain disabled should I update the firmware to a newer version.

To Netgear's credit, they offered to have the sensor firmware updated should I ship it back to them. However, this DOES NOT completely solve the issue!

The issue is that even if the gesture sensors stop randomly opening menus, a WORKING gesture sensor would still cause images and menus to appear when people walk by the device. My canvas is mounted to the wall in a hallway that people walk through. When they do, the sensor detects that as a hand gesture.

Furthermore, there are 2 gesture sensors on the device - one for portrait mode, the other for landscape. Even though the device knows it's orientation, BOTH remain active. This means that there is twice the probability for the canvas to detect "phantom gestures" by people walking by.

Netgear, to fix this, please implement the following:
1) Allow users to disable gesture sensors in the app
2) Whichever orientation the device is in, have the other orientation's gesture sensors disabled
3) Have your QA team or engineers working on the product actually USE the product. How could these issues be released otherwise?

It's crazy to me that this is being sold as if they're being added to museums with dedicated viewing spaces (that people don't walk by) - it's a consumer product, it's going on walls within homes!