Innovation at the Frontier: Leveraging Technology and Tools for CDFI Impact

CDFIs must enhance their systems and technologies to better serve entrepreneurs and their communities. With rapid advancements in technology, particularly in artificial intelligence (AI), the pace of change is accelerating. How can CDFIs leverage AI and other technologies to optimize their operations, improve efficiencies, and deliver greater value to their communities? What strategies can CDFIs adopt to embrace a culture of innovation? Additionally, how do funders and investors view and prioritize innovation?

This session explores these critical questions, emphasizing the unique moment for CDFIs to adapt and thrive in a fast-evolving landscape.

Chapters:
0:00 Plenary Introduction
2:03 AI Impacts on the Future of CDFIs
8:18 Where to Start?
9:27 Strategies for Fostering a Culture of Innovation
17:26 Planning Technology Projects
20:29 Embracing Technology: Reflections from a CDFI
22:19 Future Success of CDFIs with Technology
26:57 Role of Funders in Supporting CDFIs
29:47 AI and CDFIs: What to Expect in the Next Five Years
34:13 Integrating AI into CDFIs: Challenges
38:47: Final Thoughts
39:54 Closing Remarks

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