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Are you part of the $136 billion problem?

Research shows that U.S. consumers are switching suppliers at an alarming rate: 85% have switched 1.81 times in the last 12 months — 2.5X more than the previous year! — and it costs companies like yours billions ($136 billion, according to a CallMiner report).

Considering the high cost of new customer acquisition, doesn’t it make sense to keep the ones you have?

This video explains the difference our agents’ empathy, understanding of your customers’ needs, and ability to speak English conversationally make in building customer loyalty, retention, and lifetime value.

Learn more here: https://www.transparentbpo.com/custom...