Conversational AI: How to create virtual assistants using Dialogflow CX

For several years, we’ve seen an evolution in the interaction between people and computers. Interactions are becoming more natural and human. All this is due to the significant advances in Conversational AI technologies available in the market, used to drive operational efficiencies and better customer experiences.

In this session, learn from Google Cloud Champion Innovator, Xavier Portilla Edo, and Developer Advocate, Kristopher Overholt:
- What Conversational AI is and the use cases it can solve for
- How to get started with Conversational AI using Dialogflow CX
- How to create a virtual assistant (agent) using Dialogflow CX

07:00 Introduction to Conversational AI with Dialogflow CX
14:52 Natural Language Understanding (NLU)
19:42 Dialogflow CX end-to-end user flow - how does it work?
48:36 Demo: Creating a virtual assistant (agent) with Dialogflow CX
55:07 Dialogflow CX CLI
58:08 Resources and next steps
1:00:05 Q&A

Join, learn, and engage with the Google Cloud Community: https://goo.gle/cloud_community