User Interview Questions: How to Ask Correctly?

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Asking correct user interview questions is the cornerstone of effective user interviews. However, it can be quite tricky.
In this video, we explore how to formulate user interview questions to avoid biases, create a comfortable interview environment, and get in-depth feedback from participants.

🎥 Discover how to take notes during user interviews:    • How to Take User Interview Notes? + 4...  
📚 Learn more about user interviews in our guide: https://www.uxtweak.com/user-interviews/

Chapters:
00:00 In this video
00:32 What to ask during user interviews?
01:19 Before you ask research-related questions
01:44 Shift from overview to specifics
02:16 Use open-ended questions
02:47 Avoid leading questions
03:14 Avoid double-barreled questions
03:52 Use the 5 Whys technique
04:30 Let's wrap it up