How retail returns are changing in 2024

Online retailers saw record-breaking return volumes this holiday, with merchandise returns on December 26 jumping by 35% year-over-year. Loop Returns CEO Jonathan Poma joins Yahoo Finance Live to discuss the surge in e-commerce returns.
Poma notes elevated return rates "across the board," but particularly in apparel and home goods. With seasonal holiday shopping periods driving purchases, return rates typically climb even higher post-holidays and online return volumes drastically outweigh in-store returns.
As logistics costs rise alongside e-commerce deliveries, Poma says free return perks may diminish. Poma explains that merchants like Amazon (AMZN) are trying to "dial in their policies" to combat fraudulent returns, expenses, and losses.
#shopping #youtube #yahoofinance
About Yahoo Finance:

Yahoo Finance provides free stock ticker data, up-to-date news, portfolio management resources, comprehensive market data, advanced tools, and more information to help you manage your financial life.

Get the latest news and data at finance.yahoo.com

Download the Yahoo Finance app on Apple (https://apple.co/3Rten0R) or Android (https://bit.ly/3t8UnXO)

Follow Yahoo Finance on social:

X:   / yahoofinance  
Instagram: https://www.instagram.com/yahoofinanc...
TikTok: https://www.tiktok.com/@yahoofinance?...
Facebook:   / yahoofinance  
LinkedIn:   / yahoo-finance