Скачать или смотреть Five9 & the Future of CX: AI, Integrations, and Personalization | Interview with Christian Phillips

In Part 2 of this exclusive interview, Catherine Weir, Founder of Outsource Elite, continues her conversation with Christian Phillips, Senior Director of Global Channel & International Sales at Five9, diving into the cutting-edge features and AI-powered capabilities that make Five9 a leader in contact center innovation.

As a trusted technology advisor, Outsource Elite connects businesses with the right solutions from top-tier providers—like Five9—at no cost to your team.

🎙️ In this episode, we explore:
🤖 How Five9’s AI-driven platform is transforming customer interactions with automation, intelligent routing, and conversational AI
📈 Which AI features are delivering the biggest ROI for Five9 clients across industries
🔗 How Five9 ensures seamless integration with leading CRMs and UC platforms for a unified experience
🎯 How the platform supports deep personalization, helping businesses create more meaningful, one-to-one customer engagements at scale

Whether you’re evaluating CCaaS platforms or looking to modernize your contact center with intelligent automation, this conversation is packed with valuable insights for CX and IT leaders alike.

💬 Want help determining if Five9—or another CCaaS provider—is right for your business?
👉 Schedule a Strategy Call
🌐 Learn more at www.outsourceelite.com

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