Скачать или смотреть How to Conduct a Lessons Learned Session

We all know that gathering lessons learned is a best practice and part of our professional responsibility. But that doesn't mean that we all do it. If the reason you do not is because you don't know exactly HOW to conduct a lessons learned session or you think conducting a lessons learned session is too complicated, here is an easy and effective approach for you to use. When I was a new (and accidental) project manager I was taught this approach by a consultant who had been hired to teach a group of us how to be project managers. I still use this approach today!

Invite your team to a lessons learned session. You want them to know the purpose of the session in advance, so that they can come prepared to share. If you believe that your team will not be able to speak freely in front of you, you should recruit someone else to facilitate the meeting and you should NOT attend. I don't think this will happen to you, it has not happened to me yet; but you really do want your team to be able to openly and honestly share their thoughts.

Now it is time for the lessons learned session and this video tells you about a simple process that will make your lessons learned sessions both easy and effective.