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i. PureVPN is a service that allows you to create a secure and private connection between your device and another network over the internet. However, sometimes you may encounter some problems with PureVPN, such as:

VPN not connecting
VPN speed is slow
VPN disconnects frequently
VPN client keeps crashing
VPN doesn't work with Netflix or other streaming services
VPN can't connect in China

These issues can be caused by various factors, such as your internet connection, your VPN settings, your VPN server, your device, or your location. Fortunately, there are some solutions that you can try to fix these issues yourself. Here are some links that provide detailed guides on how to resolve these issues:

https://www.purevpn.com/blog/vpn-not-...
https://support.purevpn.com/vpn-error...

ii. Here are some common error codes that may appear when trying to connect to PureVPN and what they mean:

Error 691 - This typically indicates an authentication failure. Either the username/password is incorrect or there is an issue with the PureVPN account.

Error 619, 620 - These errors imply a failure to establish a connection with the VPN server. It could be a server outage or network connectivity issue.

Error 800 - This points to problems with the network adapter or network driver on the user's device. Updating drivers may resolve it.

Error 809 - This means there was a failure in establishing the VPN tunnel. Restarting the VPN app or connecting to a different server often fixes it.

Error 812 - This error occurs when there is already an active VPN connection through another app or network adapter. Disconnecting the other VPN connection before connecting to PureVPN should address this.

Error 842 - This signifies an authorization error. The PureVPN credentials are valid but access is denied due to reasons like account suspension or expired subscription.

Error 868 - This error code implies that the PureVPN app failed to initialize the VPN adapter. Reinstalling the VPN app typically resolves this problem.

Error 1152 - This suggests problems with DNS server communication after connecting to the VPN. Changing to different DNS servers may be required to fix this.

Error 1603 - This points to a corrupted PureVPN program installation. A reinstall or update of the VPN app is recommended.

So in summary, PureVPN errors commonly relate to authentication, server connection, network drivers, or the VPN app itself. Troubleshooting will depend on the specific error code.