Скачать или смотреть RTO isn’t rejection, it’s usually just a small mistake.Wrong/incomplete address, incorrect pincode.

What is RTO? Don’t Worry – Your Plants Are Safe! 🌱

At Plant Orbit, we understand how exciting it is to receive your plants—and how disappointing it can feel if an order gets marked as RTO (Return to Origin). But here’s the good news: RTO is NOT a rejection of your order.

In most cases, RTO happens due to small and common issues, such as:
✔️ Incorrect or incomplete address
✔️ Wrong or missing pincode
✔️ Missed delivery calls from the courier partner
✔️ Customer not available at the time of delivery

These minor hiccups can cause your parcel to return to us, even though everything else is perfectly fine.

🌿 What happens next?
No worries at all! Once your plants return safely to us, we’re happy to reship them as per your preference. To cover the courier and handling costs, a nominal reshipping charge of ₹99 is applicable.

🌱 How you can help ensure smooth delivery:
• Double-check your address and pincode while placing the order
• Keep your phone reachable during delivery days
• Respond to courier calls promptly

Our goal is simple — to make sure your green friends reach you healthy and happy. Thank you for supporting an online plant store where live plants are handled with care and responsibility 💚

If you have any questions or need help with reshipping, feel free to reach out to our support team.

Happy Gardening! 🌿

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