Скачать или смотреть Google Pay UX Breakdown - Why It Feels So Satisfying | UX Decoded Day 8

Welcome to Day 8 of UX Decoded!
Today, we’re decoding Google Pay’s secret psychology — how it wins user trust using the Peak-End Rule and Murphy’s Law.

💡 Peak-End Rule:
Users remember only the most emotional moment and the ending.
That’s why Google Pay’s success tick + sound leave a lasting positive memory.

⚙️ Murphy’s Law:
“Anything that can go wrong, will go wrong.”
Google Pay anticipates this — its clear error states, instant refunds, and retry flow reduce frustration and rebuild confidence.

Together, these laws make Google Pay emotionally reliable + functionally safe.

👉 Designer Takeaway:
Design your peak moment, plan for the Murphy moment.
Your product’s reputation depends on both.

📘 Read more in UX Decoded – The Design Psychology Behind Top Apps.
In this book, I’ve decoded 16 popular apps (Google Pay, Zomato, Spotify, Instagram & more) through real UX laws, principles, and screen-by-screen patterns.

🔗 Get your copy here → https://uxdecoded.framer.website/

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