Скачать или смотреть BPO TIPS in Offering a Service | How to Upsell Effectively in a Call Center

Want to learn how to upsell like a pro in the BPO industry? 💰
In this video, I’ll share practical tips on how to offer a service confidently and naturally during customer calls — perfect for sales or telco accounts!

🎯 What you’ll learn:
• What is upselling in BPO and why it matters
• Proven techniques to offer additional services without sounding pushy
• Real-life examples and call scenarios
• How to build confidence and rapport with customers

Whether you’re a newbie or an experienced agent, these upselling techniques will help you hit your targets and impress your QA and TL (Quality Analyst & Team Leader).

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