Transforming Developer Experience: A Tale of Recovery & Innovation • Michaela Greiler • GOTO 2024

This presentation was recorded at GOTO Amsterdam 2024. #GOTOcon #GOTOams
https://gotoams.nl

Michaela Greiler - Code Reviews Expert, Trainer & Consultant ‪@seunlocked‬

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https://michaelagreiler.com
https://se-unlocked.com

ABSTRACT
In this talk, we delve into the critical role Developer Experience (DX) plays in the productivity, satisfaction, and overall success of software development teams. Through a compelling narrative, we explore the journey of a software development team plagued by inadequate testing infrastructure, accumulated technical debt, and a cumbersome software delivery process. This story serves as a backdrop to introduce and discuss key DX factors identified in recent research and their significant impact on a team's efficiency and morale.

We further examine the coping mechanisms developers resort to when faced with poor DX, such as focusing on external projects or withdrawing from work and the long-term negative outcomes that can arise, including decreased productivity, diminished job satisfaction, and increased turnover. The presentation highlights the pitfalls of implementing performance metrics without consideration of their impact on DX and proposes an actionable framework for measuring and improving DX, linking theory with practice.

By mapping these research findings and strategies back to our initial story, attendees get a holistic understanding of DX's importance and practical steps for enhancing it within their teams. [...]

TIMECODES
00:00 Intro
03:00 Developer experience (DevEx)
04:34 Understanding DevEx
06:07 Does DevEx matter?
09:28 DevEx factors
14:09 Culture & psychological safety
15:17 What we get with better DevEx
20:04 How to improve DevEx
31:15 DevEx improvement pitfalls
38:31 Ranking solutions & action plan
41:22 Ownership & responsibilities
44:58 Summary
46:50 Outro

Download slides and read the full abstract here:
https://gotoams.nl/2024/sessions/3167

RECOMMENDED BOOKS
Matthew Casperson • DevEx as a Service • https://amzn.to/3Z62UIU
Marcus Maestri • Developer Experience • https://amzn.to/3Z3IQ9J
Caroline Lewko & James Parton • Developer Relations • https://amzn.to/3X3ZDac
Stephanie Stimac • Design for Developers • https://amzn.to/3EhuN4T
Bill Doerrfeld • Developer Experience • https://amzn.to/3Z3xO4A

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