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Six Sigma Process Optimization Techniques
The provided source outlines a comprehensive approach to process optimisation using Six Sigma techniques, primarily focusing on the DMAIC (Define, Measure, Analyse, Improve, Control) methodology. It breaks down each phase of DMAIC, explaining key concepts like Cost of Poor Quality (COPQ), SIPOC charts, and Project Charters in the 'Define' phase. The 'Measure' section emphasises data collection plans, sampling, and visual tools such as histograms and Pareto charts, alongside the importance of understanding normal distribution and control charts for monitoring variation. The 'Analyse' phase then focuses on root cause analysis using tools like Cause and Effect diagrams and the 5 Why analysis, leading to the development and implementation of solutions in the 'Improve' phase. Finally, the 'Control' phase details how to sustain improvements through process control plans and ongoing monitoring, with practical exercises involving a catapult simulation used throughout to reinforce learning.