Скачать или смотреть How Agentic AI is Changing the Financial Health of Millions

Money Travels Podcast Season 3, Episode 10
With so many people struggling to manage their finances effectively, the financial services industry is steadily shifting its focus from increasing financial inclusion to improving financial health. For more than two decades, Jennifer Tescher has been pursuing this cause with the Financial Health Network, with the aim of ensuring a fair shake for the “little guy.” Now, with the emergence of agentic AI and open banking, Jennifer is helping to usher in a new era of personalised financial solutions, from AI-powered advisers that improve financial decision-making, to “self-driving wallets” that can take action on behalf of consumers. In this episode, Jennifer explains what consumers stand to gain from these advances, how banks will benefit too, and how the work being done now is laying the foundation for a more equitable financial future.

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00:00 — Introduction to Jennifer Tescher
01:05 — Welcome to Money Travels
02:05 — Unpacking financial health and inclusion
03:00 — Defining and measuring financial health
06:17 — Partnering with Queen Máxima on financial health advocacy
09:13 — The power of data in improving financial outcomes
11:20 — Financial literacy vs. financial health — key differences
13:54 — Who benefits from this work: consumers, businesses, or both
15:30 — Leveraging AI to enhance financial health: opportunities and challenges
17:00 — Mitigating AI risks: data bias, representation, and responsible guidance
20:00 — Future of AI providers: banks, fintechs, and evolving partnerships
23:27 — The industry outlook: coexistence and collaboration between banks and fintechs
25:57 — Financial Health Network’s approach: research, partnerships, consulting, and fintech investment
28:30 — How these efforts provide value and drive change across the industry
31:29 — Why financial health matters for banks and fintechs
35:10 — Measuring success and long-term impact
38:00 — Generational and economic shifts shaping financial health (crypto, policy, labor trends)
39:30 — Jennifer Tescher’s journey from journalism to financial advocacy
45:30 — The future of financial health: challenges, innovation, and what keeps her motivated
50:20 — Looking ahead: what success will mean in the next decade
56:20 — Closing and next episode nominations

Disclaimers:
Visa Direct capability is enabled through a financial institution partner. Visa Direct product availability and functionality varies by market. The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of any entities they represent. Visa neither makes any warranty or representation as to the completeness or accuracy of the information within this podcast, nor assumes any liability or responsibility that may result from reliance on such information and any information from third parties. The information contained in this podcast is not intended as investment or legal advice, and listeners are encouraged to seek the advice of a competent professional where such advice is required. All brand names, logos and/or trademarks are the property of their respective owners, and do not necessarily imply product endorsement or affiliation with Visa.