Скачать или смотреть How Can Your Retail Store Prevent BOPIS Fraud? - SecurityFirstCorp.com

How Can Your Retail Store Prevent BOPIS Fraud? Are you concerned about preventing fraud in your retail store’s buy online, pick up in store (BOPIS) process? In this video, we’ll walk you through effective strategies to safeguard your business and customers from order theft and fraudulent activity. We’ll start by explaining how digital tools can detect suspicious online behaviors, such as rapid browsing, multiple failed payments, or high-risk items. You’ll learn how monitoring account changes and login locations can help identify potential fraud early.

Next, we’ll cover the importance of reviewing customer data, including loyalty history and past orders, to spot unusual patterns. We’ll also discuss how continuous risk assessment during the customer journey can prevent fraudulent orders from progressing. At the store level, verifying customer identity with valid ID and processing pickups through your regular checkout system adds an extra layer of security.

Additionally, we’ll explore how technology like mobile alerts, CCTV cameras, and physical security personnel can help control pickups, especially curbside. Double-checking order contents at pickup ensures the correct items are handed over, reducing theft or substitutions. Finally, partnering with fraud protection services that utilize machine learning and big data can help identify and prevent fraudulent orders more efficiently.

Combining digital security measures, staff training, physical security, and external services creates a comprehensive approach to reducing BOPIS fraud. Protect your revenue and customer trust by implementing these best practices today.

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