Скачать или смотреть Beauty in Transaction - Blessing Customers and Suppliers

Every organisation has a hierarchy of stakeholders, with varying levels of power and influence. Whilst investors or shareholders usually sit at the top, customers and their requirements can dominate a business' strategy and direction. On the other hand, suppliers are often an overlooked and undervalued community who in many sectors operate in isolation from one another. Yet both are equally fundamental to business operations.

So what does it mean to see these stakeholders as beautiful? How can we bless and equally value our customers and suppliers? Do relationships matter beyond a successful transaction?

Daniel Ghinn of Creation.co and Steve Apted of Salvation Army have many years considering these questions, and a number of innovative ways to share how we can bless our customers and suppliers beyond the transaction.