Скачать или смотреть What Is Flows & Apex in Salesforce Prompt Builder? | Flows & Apex Demo | Salesforce Hulk

What if your Salesforce prompts could do more than just generate text? Imagine them fetching live data, triggering processes, and executing logic without you lifting a finger.

In this video, Shrey break down how you can integrate Flows and Apex directly into Salesforce Prompt Builder inside Agentforce. By combining AI-powered prompts with automation and backend logic, also you will learn how to create dynamic, data-driven responses that go far beyond standard chatbot capabilities.

Here’s what you will learn in this video:
🔹 The difference between Flows and Apex in Salesforce Prompt Builder
🔹 How to call a Flow from a prompt to automate updates?
🔹 How to call an Apex class from a prompt for custom logic?
🔹 Real-world example: Summarizing case comments with live data
🔹 Step-by-step demo for integrating AI + automation + backend processes.

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