BoldDesk + Exotel Integration

This video demonstrates how to integrate Exotel with BoldDesk. You’ll learn how to install and configure the Exotel app, map an Exotel phone number, and set up a call workflow. You will also learn how to manage phone calls with Exotel app.


BOOKMARK DETAILS
-----------------------------------
[00:00] Introduction
[01:07] Install and configure the Exotel app
[02:10] Map an Exotel phone number
[02:43] Set up a call workflow
[03:25] Configure the BoldDesk plugin call flow
[05:03] Associate call flow with ExoPhones
[05:28] Manage Exotel phone calls
[06:18] Create a ticket for a specific call log


BOLDDESK
------------------
Product overview: https://www.bolddesk.com/features
Integrate Exotel with BoldDesk: https://support.bolddesk.com/kb/artic...
Managing phone calls with Exotel: https://support.bolddesk.com/kb/artic...
Blogs: https://www.bolddesk.com/blogs
Get in touch: https://www.bolddesk.com/contact-us


SUBSCRIBE
-------------------
BoldDesk on YouTube:    / @bolddesk  


SOCIAL COMMUNITIES
--------------------------------------
Facebook:   / bolddeskapp  
X:   / bolddesk  
LinkedIn:   / bold-desk-app  

#helpdesk #exotelintegration #integrations