In this video, I walk through HeyMedicaid's AI agent workflow system that's revolutionizing how healthcare organizations help patients navigate the complex Medicaid enrollment process.
What is HeyMedicaid?
HeyMedicaid uses autonomous AI agents to guide patients through every step of Medicaid enrollment - from initial eligibility screening to document upload, application completion, and renewal. Our platform handles thousands of patient conversations simultaneously, providing personalized support 24/7 via SMS, email, and voice. And it's compatible with all 50 states.
What You'll See in This Demo
Agent Configuration (Natural Language Programming)
Write agent instructions in plain English - no coding required
Use commands like /send, /wait, /escalate to build complex patient journeys
Insert dynamic variables for personalized messages (patient name, risk score, etc.)
Define conditional logic (IF patient hasn't responded THEN escalate)
Visual Workflow Generation
Watch as the system automatically converts your instructions into a visual workflow graph
See patient filtering rules (target high-risk patients, specific ZIP codes, etc.)
Preview the entire patient journey with nodes, conditions, and wait states
Validate against 100+ Medicaid-specific data fields
Live Activation & Monitoring
Activate the workflow and watch the AI agent spring to life
Real-time activity stream showing SMS being sent, patients responding, timeouts, escalations
Terminal-style interface for that technical, command-center feel
See exactly how many patients are queued, waiting, or completed
The Download App Agent
This specific agent helps patients download the HeyMedicaid mobile app, which is critical for document upload, identity
verification, and application tracking. The agent:
Targets patients who qualify but haven't downloaded the app yet
Sends personalized SMS with download links
Waits for app installation signals
Follows up with patients who haven't responded
Escalates stuck patients to the care team
Why This Matters
Medicaid enrollment has a 40-60% abandonment rate. Patients get overwhelmed by paperwork, miss deadlines, and fall
through the cracks. HeyMedicaid's AI agents:
✅ Reduce abandonment by 73%
✅ Handle 10,000+ patient conversations simultaneously
✅ Respond to patients within seconds, 24/7
✅ Free up care teams to focus on complex cases
✅ Scale healthcare access to underserved communities
Technology Stack
AI/LLM-powered chain-of-thought reasoning
Multi-channel outreach (SMS, email, voice, push notifications)
Real-time event-driven architecture
HIPAA-compliant infrastructure
Integration with state Medicaid systems
---
#Medicaid #HealthcareAI #AIAgents #HealthTech #Automation #NoCode #WorkflowAutomation #HealthcareAccess
#PatientEngagement #PublicHealth
🔗 Learn more: https://heymedicaid.med
📧 Contact: [email protected]
HeyMedicaid is on a mission to ensure every eligible American has access to Medicaid. Our AI agents work tirelessly so care teams don't have to.
Информация по комментариям в разработке