Скачать или смотреть In the Spotlight with Kaseya - Cybersecurity: Unlocking the MSP Opportunity

Mike Puglia, General Manager of Security Products at Kaseya joins Louella to discuss the managed services opportunity for MPS providers in security.

As many traditional MPS providers seek to transition to offer broader IT and security services, challenges can emerge across skills and expertise recruitment in a very competitive market. Mike and Louella discuss how the market has evolved and emerged through acquisitions, and sector culture change.

They look at how automation can be used to manage customer support and optimise their use of resources and ability to scale. Mike details the security landscape for SMBs and how MSPs can help reduce, manage, and mitigate cyber risk with a multi-layered approach that includes user education.

Mike offers tips for MPS providers seeking to build and promote their capabilities in the security space and the steps of assessment, protection, and recovery that they need to offer customers.

Find out more about Quocirca's Research and Insights at www.quocirca.com

Learn more about Kaseya’s security offerings:
https://www.kaseya.com/

Read Quocirca’s latest report on SMB attitudes to print security:
https://print2025.com/reports/smb-att...

#cybersecurity #SMB #Kaseya #MPS #MSP #MSSP #ManagedSecurityService

00:00 - Introduction
00:47 – Mike’s career history and role at Kaseya.
01:54 – Louella sets the scene for MPS provider diversification into managed security services.
02:28 – The evolution of the managed service market through acquisitions and cultural development.
05:59 – The challenges for more traditional players moving into managed service markets
08:17 – Kaseya’s proposition for automating managed services support to enable MSPs to serve customers at scale and do more with less.
09:17 – The importance of optimising customer support management.
11:27 – The security landscape for SMBs and how MSSPs can help.
14:13 – The value of having the right tools, processes, and people deployed consistently to prevent, mitigate, and remediate cyber risk.
18:34 – Addressing the “people” part of cyber risk with regular, consistent education supported with intelligent tools and process safeguards.
25:05 – What impact is AI having on the cybersecurity landscape – positive and negative.
30:03 – Tips to help traditional MPS partners transition into the security space.
34:12 – How Kaseya can support MSPs with marketing assets to promote their security capabilities.
36:59 – The scale of the security opportunity for MSPs and the shape of the future.