VCH Patient Experience

Описание к видео VCH Patient Experience

The VCH I am the Patient Experience video captures the important message that every role on the continuum of care has an impact on experience. Yes...you are the patient experience!

At VCH, we believe patient experience is what the process of receiving care feels like for the patient, their family and caregivers. It is a key element of quality, alongside providing clinical excellence and safer care. The experience of the people we care for is impacted by each and every interaction they have with us. We are all the patient experience.

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