Candid Leader Insights - Ellie Yates | Ep 20 Podcast

Here’s a new episode from our podcast - we discuss with Ellie Yates, the Head of Customer Success at Signable.

In this podcast, Ellie shares amazing insights about her journey in CS, the challenges she overcame, and the strategies she implemented.

What You’ll Learn:
- How to structure the CS team
- How to maintain a good relationship with sales
- Crucial skills for customer success professionals
- What to prioritize in customer success
- The importance of the right tool stack for CS

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With Custify, you can:

☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress


Want to do great things with your customer success initiative? Keep in touch with us below:

Custify Website: https://custify.com/
LinkedIn:   / custify  
Twitter:   / custifysrl  
Facebook:   / custify  
Contact: https://www.custify.com/contact